Conversation 04

Hans Janssen

Founder & CEO, Denk Producties

"I don't need to know how the watch works, as long as I know what time it is"

June 2026
AI Leadership Marketing & Sales Human Encounter

Jorissa's take

Artificial intelligence is making its way into the boardroom at speed. Not as a standalone IT project, but as a force that touches strategy, organisational design, and leadership. For Hans Janssen, founder and CEO of Denk Producties, that is not an abstract vision of the future but everyday reality. His approach is pragmatic, people-centred, and remarkably calm: AI is welcome, as long as it contributes to what truly matters.

Not a technology question, but a leadership choice

For Janssen, the conversation about AI rarely starts with technology. "I want to know what it delivers, not exactly how it works," he says. The analogy he draws is telling: you don't need to understand the watch to know what time it is.

That attitude defines his leadership. He does not see AI as something that needs to be fully mastered, but as a tool that helps make better decisions and work more intelligently. At the same time, he keeps a sharp eye on where human judgement remains indispensable.

Denk Producties: not a training company, but a marketing and sales organisation

Although Denk Producties is known for large-scale seminars with internationally acclaimed speakers, Janssen sees his organisation at its core as a marketing and sales machine. "We hire speakers and need to fill venues," he says. That makes open registration, targeting, and conversion critical.

That is precisely where AI proves its value. Where audience outreach was once manual and costly, AI now makes it possible to work in a focused, scalable, and efficient way. People who show online interest in a speaker or topic can be automatically identified and approached, something that was simply not feasible before.

Efficiency as a starting point, not an end goal

As with many organisations, the use of AI at Denk Producties begins with efficiency. Content creation, marketing campaigns, and customer service benefit directly. Podcasts are automatically converted into transcripts, quotes, and social posts. Frequently asked customer questions are drafted by AI and reviewed by staff before being sent.

"Everything that is predictable can basically be automated," Janssen says. That delivers not only time savings, but above all space. Space to give attention to moments where personal contact, nuance, and insight make the difference.

New commercial opportunities through scale and relevance

More interesting than speed, according to Janssen, is the new commercial space that emerges. AI makes it possible to make marketing and sales more personal and more scalable at the same time. He talks about mass scalability: reaching many people, but with messages that connect to individual behaviour.

This approach means Denk Producties becomes less dependent on broad mass communication and more relevant to specific target audiences. That increases not only effectiveness, but also the perceived value for customers, provided it is deployed with care.

The lasting value of in-person encounter

In a world where content is increasingly easy to generate, experience becomes scarcer. Janssen is convinced that physical gatherings gain in value as a result. "Content becomes a commodity, but experience does not."

Just as streaming services did not make live concerts obsolete but actually reinforced their appeal, he sees physical events as anchors of meaning and trust. People want to be there, to meet each other, to feel inspired. AI can enrich that experience, with live translation, personalised follow-up, and reflection, but it cannot replace it.

Personal stays personal

With those possibilities comes responsibility. Targeted communication can quickly start to feel uncomfortable when people sense they are being approached by a system. Janssen is alert to this.

"You can automate processes, but not relationships." Standard questions may be prepared by AI, but moments where trust, attention, and authenticity count must remain human. That is precisely where he wants to remain visible, as a person and as an organisation.

Experimenting without significant risk

The way Denk Producties experiments with AI is deliberately light and pragmatic. No all-encompassing AI plan, but many small pilots with short turnaround times. If something works, it gets scaled. If it does not, something has been learned, without serious damage.

This approach suits an organisation with short campaigns and its own content. It makes innovation accessible and helps stay clear-headed in a landscape that can overhype quickly.

The real strategic asset: enabling encounter

When it comes to long-term value, Janssen sees one constant: the capacity to make meaningful encounters possible. Between thinkers and leaders. And between professionals.

AI can accelerate processes and deepen insights, but it is precisely that human interplay that forms the core of his organisation. Everything Denk Producties does, technology included, must support that encounter.

The question every executive should ask themselves

For executives, Janssen ultimately offers no technical checklist, but a practical question for reflection: what 'yesterwork' are we still doing the old way when we no longer need to?

By first removing friction, repetition, and waste from existing processes, space opens up for genuine adoption. Not because AI demands it, but because it helps to work better and give more attention to what truly matters.

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